Warranty and Guarantee

Warranty and Guarantee

Satisfaction Guaranteed
We want you to be completely satisfied with your purchase. We will replace, refund, or issue credit for merchandise returned in unused condition.
Limited Warranty warrants that, for a period of 90 days from the date of shipping, merchandise shall be free from defects in materials and workmanship under normal use provided such merchandise is correctly installed and maintained. This warranty shall not apply to products that have been subject to misuse, abuse, neglect, or improper storage, handling, or maintenance.
If you have a problem with your order or an item you received, please email us at explaining the issue and stating your order number. This information will help us to make sure your problem is handled correctly. Please return defective merchandise to The product, or parts thereof, will be repaired or replaced (at our option) and shipped back to you free of charge.
Heat Press Machine Warranty
Machines sold by are warranted for the period of one (1) year from the date of shipment. Please email us at during the warranty period to arrange for any necessary parts for your machine. This warranty covers the replacement of, but not the installation of, any machine parts that fail during the warranty period. Machine parts found to be defective in material or workmanship during the warranty period will be replaced or repaired and shipped back to you free of charge. Any parts that are modified, altered, misused, abused, or neglected void the warranty. You are responsible for all expenses associated with non-warranty repairs.

rosineer Contact us

Have a question about our products? Give us a call or fill out the contact form – we'd love to hear from you

Office: Bellevue, WA 98004
Phone: (888) 508-0098
Fax: (206) 219-5991